Are you members of professional organisations?
We’re registered with the Property Codes Compliance Board (PCCB) as a subscriber to the Search Code and also registered with the Information Commissioners Office under the Data Protection act as a Data Controller: Registration Number: Z2826366.
We are also registered with the Council of Property Search Organisations (CoPSO) the major trade association for the property search industry.
Are you covered by insurance?
We’re covered by £2 million professional indemnity insurance.
Is a regulated/personal local authority search accepted by mortgage lenders?
Yes. Most lenders will accept a personal search from a company such as CNC Searches, if the report is covered by professional indemnity insurance and registered with the correct quality association.
What’s the difference between an official and a regulated/personal local authority search?
An official local authority search is carried out by the local authority and contains a wide range of detailed information. This information is presented in the local council report template. A personal search is carried out by CNC Searches and is researched from the local authority records.
How long does an energy performance certificate last?
An energy performance certificate for rental properties lasts for 10 years.
How long do I have to wait for a report or certificate?
We are known for our fast turnaround; most reports are completed within 1 – 2 days. Our express tenant checks can be done within 24 hours. Energy certificates – which include a visit to the property – usually takes up to three days.
Do I have to pay any extra from the fees advertised?
No. We operate a flat fee policy. Once you have paid the price shown, there is nothing more to pay. There are no hidden fees.
How do I order and pay for a report or certificate?
You can instruct us on 020 8698 4742 and pay over the phone. Or simply complete the online form and pay online.